1) What if there’s no power or rebooting on the dashcam after USB-C PD 3.0 cable installation?
Ans 1: The dashcam’s latest firmware update may be required to ensure full compatibility.
Ans 2: The dashcam rebooting issue may occur if users apply a multi-adapter with the type-C cable.
Ans 3: The dashcam’s latest MICOM firmware update may be required to ensure DR590X (SD card in BlackVue server) compatibility.
DR590X Series MICOM Firmware Download
2) What’s the benefit if I buy the USB-C PD 3.0 power cable?
Ans: If you buy a new car without a cigarette socket from 2024, the cable will be useful for users whose cars have only a USB-C port.
3) How can I identify if my car supports power delivery 3.0 with a USB-C port?
Ans: Look for the lightning symbol trademark near the port.
4) What should I do if my car does not support power delivery 3.0 with a USB-C port?
Ans: Users will need to prepare an type-C adapter that supports PD 3.0.
5) Will the max. output change if I use an type-C adapter with the cable?
Ans: Absolutely. The max output will be 5V if you use an type-C adapter with the cable.
6) May I use the cable with dashcam from other brands?
Ans: No. The power cable is designed for BlackVue devices only, and we cannot guarantee there won’t be other risks due to different voltage considerations.
7) What if the length of the type-C adapter from some manufacturers does not match the size of the BlackVue cigarette port’s battery pack (B-130X)?
Ans: It will cause the battery pack to be unrecognized. Please ensure the actual size of the cigarette port on the battery pack (B-130X) matches before purchasing the extra adapter.
