---
title: Customer Service and Assistance
description: "**Customer Service and Assistance** If you experience any issues with your BlackVue dashcam or require assistance, our support resources are here to help you. Please refer to the following options to get the help you need: **Community Forum** Engage with…"
url: "https://manual.blackvue.com/docs/dr970x-plus-series-ii/support/customer-service-and-assistance-2/"
updated: "2025-07-15"
category: 10. Support
---

# Customer Service and Assistance

**Customer Service and Assistance**
 If you experience any issues with your BlackVue dashcam or require assistance, our support resources are here to help you. Please refer to the following options to get the help you need:

**Community Forum**
 Engage with fellow BlackVue users to share questions, tips, and solutions.
 Access the BlackVue Community Forum:
 [https://forum.blackvue.com/hc/en-us](https://forum.blackvue.com/hc/en-us)

**Customer Support**
 Contact our customer service team for personalized assistance.
 Toll-Free (USA/Canada): +1 (844) 694-4469
 Email: [cs@pittasoft.com](mailto:cs@pittasoft.com)
 Operating Hours (PST):
 Monday–Friday: 8:00 AM – 7:00 PM
 Saturday: 9:00 AM – 6:00 PM

**Return Merchandise Authorization (RMA)**
 To request a product return or replacement, please complete the RMA request form:
 [https://media.blackvue.com/rma/](https://media.blackvue.com/rma/)

**Additional Support Resources**
 For comprehensive support information, troubleshooting guides, and product FAQs, please visit our official support page:
 [https://blackvue.com/customer-service/](https://blackvue.com/customer-service/)